Refund policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
- You have 15 days from the date of delivery to initiate a return.
- To be eligible for a return, the item must be:
- Unused
- In the same condition as received
- In its original packaging
To start a return, please email us at gorichnutritions@gmail.com with your order number and reason for return.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–7 business days.
Non-Returnable Items
The following items are not eligible for return:
- Perishable goods (such as food, flowers, or supplements)
- Custom or personalized items
- Sale items
- Gift cards
Exchanges
We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please email us at gorichnutritions@gmail.com.
Shipping Costs
Return shipping costs are the responsibility of the customer, unless:
- The item is defective
- The wrong item was sent
Contact Us
If you have any questions regarding this policy, please contact us at: